Shipping and Handling

We are working hard to ship your orders as soon as possible, but delivery times may be longer than usual due to carrier delays.


Hawaiian Host orders shipped to Hawaii addresses will ship via USPS Priority.

Hawaiian Host orders shipped to the continental United States, including Alaska, will ship via FedEx 2 Day.

Orders that include both Hawaiian Host and KOHO products will have the shipping carrier automatically selected. The selection is based on the best possible shipping rate. 


All orders will be processed Monday through Friday (excluding holidays). Please allow 1-2 days for your order to be shipped out.

Since we sell perishable products, we are unable to process returns or exchanges. However, if there is an issue with your order, please contact us at and we'll try our best to make it right for you.

We insert your chocolates into an insulated bag and include an ice pack to ensure the safety of your shipment. Please make sure that you, or the lucky recipient, will be available at the specified shipping address when the Hawaiian Host products are expected to arrive.